Privacy policy
What We Collect
We collect the information you give us when you place an order or contact us:
- Name
- Shipping address
- Phone number (optional)
- Order details
- Payment information (processed securely by our payment partners)
We may also collect basic site analytics (pages visited, device type, etc.) to help improve our shop.
How We Use Your Information
We use your information to:
- Process and ship your order
- Send order confirmations and tracking updates
- Provide customer support
- Improve our website and shopping experience
- Meet legal and tax requirements
We never sell or rent your personal information.
Marketing emails are sent only if you choose to opt-in, and you can unsubscribe anytime.
Who We Share Information With
We only share your information with trusted services that help run our store:
- Big Cartel (website hosting)
- Payment processors (Stripe, PayPal, etc.)
- USPS for shipping and tracking
- Analytics tools (such as Google Analytics)
These services use your info only as needed to process orders, payments, or site analytics.
We do not sell or trade your data.
Cookies & Analytics
We may use analytics tools like Google Analytics to understand how visitors use our site.
These tools may use cookies to collect non-personal browsing data.
How Long We Keep Your Info
Order information may be kept for up to 7 years for tax and accounting purposes.
Support messages are kept only as long as needed to assist you.
You can request deletion of your data at any time (unless we must keep it for legal reasons).
Your Rights
You may contact us to:
- Request a copy of your personal information
- Update or correct your information
- Ask us to delete your information
- Ask questions about this policy
Email us at: [email protected]
Social Media
If you contact us through Instagram, Facebook, or other platforms, those services may collect your data under their own privacy policies.
Children’s Privacy
You must be 18+ to order.
We do not knowingly collect information from anyone under 18.
Changes
We may update this policy as needed. The “Last Updated” date will always reflect the most recent version.